OpenDNS is a pile-o-dookie

So, I tried OpenDNS for a while. Until one day I came home and my wife was complaining that she had spent 4 hours on the phone with her company’s IT department trying to figure out why her VPN didn’t work. She mentioned that sometimes she was seeing the OpenDNS search page instead of her company’s intranet links. So, I turned off OpenDNS, and everything worked. This is totally unacceptable behavior for OpenDNS, so I now proclaim that its a huge pile of dookie.

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7 Responses to “OpenDNS is a pile-o-dookie”

  1. David Ulevitch Says:

    That sucks. We try pretty hard not to be a huge pile of dookie. Feel free to email us if you want to try and troubleshoot it. Happy to get it figured out.

  2. daniel Says:

    Typo Exceptions generally resolve this issue - see http://www.opendns.com/support/article/164

    I do support for OpenDNS and would be happy to help. You can contact me directly or at http://www.opendns.com/support/contact/

  3. Mike Says:

    OpenDNS also has a KB article dealing with VPNs that may be helpful to you: http://opendns.com/support/article/164

  4. Paul Westbrook Says:

    Shouldn’t the vpn software route all dns requests, especially for the “private” hosts through the vpn? This will bypass OpenDNS when connecting through a VPN

  5. David Ulevitch Says:

    Paul, yes it should. But the fact that most VPN software sucks is still something we should deal with better, even though it isn’t our fault.

  6. Ralf Says:

    In case you want to set up OpenDNS on OpenWrt, I’ve posted a brief step-by-step tutorial here:
    http://www.talentgrouplabs.com/blog/archive/2008/06/08/opendns-on-openwrt-with-my-linksys-router.aspx

    Hope this helps,
    Ralf

  7. john Says:

    Well, opendns seems to be a lot more worried about its own goodwill than the companies that opendns is listing without any aunthentication. I have gone through numerous website that opendns is listing with wrong lables. The worst thing is the opendns has no professional who can check and confirm that the lable sticked with a website is right. Again on contacting them, the only reply is that we have found the information from some website that this company is involved in some sort of suspicious activity so we have started blocking it. Obviously it is easy to earn money like this and that is what opendns is doing.

    In my opinion, as a computer professional and having some experiance with these guys, I would say that opendns is NOT a trust worthy service. Do not use opendns.

    Hope this helps,
    John

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